A thought provoking experience

The Library Hotel

Frequently Asked Questions

Q. Where is the Library Hotel located?

299 Madison Avenue, New York, New York 10017

The Library Hotel is centrally located on Madison Avenue at 41st Street, just steps from the New York Public Library, Grand Central Terminal and the B-D-F-V-M-4-5-6-7-S Subway lines.

The Hotel's entrance is located on 41st Street just east of Madison Avenue.

TAKE A VIRTUAL TOUR OF THE LIBRARY HOTEL

Q. I would like to make a reservation - how can I contact the Library Hotel?

Phone (212) 983-4500

Fax (212) 499-9099

Email: reservations@libraryhotel.com

Q. Do you have any rooms with two beds?

The Library Hotel does not have any rooms with two double beds. It is possible to reserve a "Family Unit." which would require you to book two separate rooms: one Deluxe Room (250 sq ft with one queen size bed) and one Junior Suite (350 sq ft with one king size bed and pullout sofa bed). These two rooms would be adjoining with a common exterior door. Please let us know in your reservation that you will need a Family Unit.

All of our sister hotels (Hotel Giraffe, Hotel Elysee, and Casablanca Hotel) have a limited amount of rooms with two double beds so we encourage you to look at their availability as well!

LEARN MORE ABOUT OUR BED SIZES HERE

Q. How can I book a group stay?

Any bookings of 5 or more rooms is considered a group and must be reserved through the Sales Office. If you're a family (wedding blocks included), group of friends, or those travelling with the same company and are looking to stay at the hotel over the same (or very similar) dates, you are considered a group. This also includes all companies that have a contracted negotiated rate at the Library Hotel. Upon contacting the Sales Office, a special rate and cancellation policy will be offered. The Library Hotel reserves the right to immediately cancel and/or modify any group reservations that are booked on our website, over the phone, by a travel agent, or on an online travel agency (Expedia, Booking.com, etc.).

PLEASE CONTACT SARAH@LIBRARYHOTEL.COM or CALL 212-204-5408

Q. Can I request a specific room theme?

We sincerely try our best to accommodate you in your preferred room theme, however, we do ask that you give us at least three choices so that there is a better chance that one is available.

CLICK HERE TO SEE OUR ROOM MENU

Q. What time is check-in and check-out? Can you guarantee an early check-in or a late check-out?

Check-in time is 3:00PM. We try our best to accommodate all early check-ins but since we're a small hotel, we cannot make any guarantees. If you arrive before 3PM and your room is not ready, we will be happy to store your luggage for you.

Check-out time is 1:00PM. Occasionally, we can extend a late check-out for an additional fee. Please call our Front Desk if your departure is delayed. We will make every effort to accommodate you.

Q. I need to park my car. Is there parking close to the hotel?

Hotel guests can utilize our discounted rates at ICON Parking garage located on 39th Street between Park and Madison Avenues. Rates are $30 to $40 per 24 hours based on the car size.

CLICK HERE FOR MORE INFORMATION ON PARKING & TRANSPORTATION

Q. How much does it cost to make a phone call or send a fax?

Local Phone Calls $0.95 per minute

International Phone Calls $3.50 per minute plus varying rate

Out-going fax $3.00

Q. What other important information do I need to know?

SMOKING - The Library Hotel is a smoke-free environment. Smoking is prohibited in all public spaces and guest rooms.

PETS - While we love our furry friends, the Library Hotel is not pet friendly. However, our guests that need service animals for some extra help are more than welcome to bring them along.

Please take a moment to read the Library Hotel Collection's credit card procedures on our Tips For Travelers blog:

CLICK HERE FOR LIBRARY HOTEL COLLECTION CREDIT CARD PROCEDURES